Shipping

We ship our products worldwide. To make it easy for you, we explain below how our shipment process works and what you can expect when you have ordered. For all other questions we advise you to contact our customer service. We will be happy to help you.

Shipping method

Please note that we send your order with standard shipping rates. Express, next-day delivery is not possible. Since we use DHL as a third party courier to carry our goods, we cannot be responsible for failure to deliver on time, delivery to an incorrect address or loss of goods in transit.

Weekend delivery

It is wise to take into account that it is possible that your order will not be delivered during the weekend. We cannot guarantee that your order will be delivered during the weekend.

Customs charge or duty

Any customs charge or duty is not included and the customer will be liable to pay. In some countries there may be local import duties to pay. These are not the responsibility of Classic Fabrics and any associated costs are to be borne by the customer.

Signing for your package

Deliveries will require a signature. Therefore, the customer must be at home on the day the package is offered. If no one is at home and the parcel cannot be delivered, the parcel will be taken back and delivered at a pick-up point in the neighborhood. You will receive a card in the mailbox where the parcel will be delivered.

Depending on which carrier we ship your parcel with (PostNL or DHL), it may also happen that your parcel is delivered to your neighbors. You will then receive a card in the letterbox with which house number your parcel was delivered.

Points of attention for shipping

Customers are strongly advised to inform us at point of order if there are any special considerations to take into account when delivering goods – i.e. if an address is particularly difficult to find, if using GPS may be misleading, if a particular delivery is more convenient than another etc.